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We place great importance on the ideas, opinions, and comments of our valued customers. Please complete the following questionnaire so that we may serve you better. 1. Please rank the following services from Teledyne Relays Quality Products Excellent Very Good Good Satisfactory Unsatisfactory No Comment On-time Delivery Excellent Very Good Good Satisfactory Unsatisfactory No Comment Timely Quoting Excellent Very Good Good Satisfactory Unsatisfactory No Comment Response Time Excellent Very Good Good Satisfactory Unsatisfactory No Comment Design Development Assistance Excellent Very Good Good Satisfactory Unsatisfactory No Comment Problem Resolution Excellent Very Good Good Satisfactory Unsatisfactory No Comment Knowledge of Staff Excellent Very Good Good Satisfactory Unsatisfactory No Comment Customer Service Excellent Very Good Good Satisfactory Unsatisfactory No Comment Overall Satisfaction Excellent Very Good Good Satisfactory Unsatisfactory No Comment Please discuss any areas that you feel need management's attention 2. What are the three most important qualities you look for in a relay- solid state, electromechanical, RF, Coaxial? 1. 2. 3. 3. If Teledyne Relays had the capability, would you consider them for: (Please check all that apply.) RF and Microwave Products Coaxial Switches Solid State Relays - Industrial Solid State Power Controllers Solid State Relays - Military/Aerospace Solid State Motor Controllers Electromechanical Relays Other (Please Specify): 4. How many relay suppliers do you currently source from? 1 2 3 More than 3 5. How do you research information about new products, Technologies, companies or services? (Check all that apply). Trade Publications - which ones? Trade Shows - which ones? Internet search engines - which one? What key search words would you enter to find what you need? Company Web sites Word of mouth/referrals Other (Please Specify): 6. Additional comments? 10. Contact information Name: * Company: * Address: * City: * State: Zip: * Country: Phone:  * Ext: Fax: E-mail: * Enter code to confirm submission Confirmation: Enter Confirmation Code: *
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